Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects your personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message when using our contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: retaining or disclosing data as required by law.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare, Inc. — hosting, CDN, and security.
- Resend (Plus Five Five, Inc.) — contact-form email delivery.
- Google LLC — web font delivery (Google Fonts).
- Cal.com, Inc. — appointment scheduling via booking calendar.
We do not sell or share your data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients. Data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you have rights to access, rectify, erase, restrict, object, and port data. You may also complain to your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: you may request data details, deletion, corrections, or opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date shows the current version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com